Privacy Policy and Cookies

We are constantly improving the standards of service and security of the processed personal data of our clients. Therefore, we are introducing changes adapting the Data Protection Policy we apply to (GDPR), i.e. Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and the repealing of Directive 95/46 / EC. According to art. 13 para. 1 and par. 2 GDPR informs that:

  1. The administrator of your personal data is TRONKO SP. z o.o., NIP 7282832122, 92-780 Lodz, Poland, ul. Grabinsky 33A.
  2. Your personal data is processed in order to enable registration in the Portal, the Service by the Administrator and the objectives arising from legally justified interests carried out by the Administrator. This means in particular:
    1. Conducting statistical surveys,
    2. Consideration of complaints,
    3. Investigation of possible claims,
  3. 3. The legal basis for the Administrator processing your personal data for the purposes indicated above is:
    1. Performance of the contract (in accordance with Article 6 (1) (b) of the GDPR),
    2. Legally legitimate interest of the Administrator (in accordance with Article 6 paragraph 1 point f of the GDPR) – to handle, investigate and defend in the event of mutual claims, including – in the case of withdrawal from you contract, fraud prevention , consideration of the complaint;
  1. Consent to the processing of personal data (in accordance with Article 6 paragraph 1 letter a) – in situations where it is expressed in: promotion and marketing of products or services offered by the Administrator, transfer of commercial information by electronic means, use of telephone devices final and automatic calling systems for direct marketing purposes,
  2. The recipients of your personal data will be in accordance with the applicable law in the field of personal data protection, in particular: authorized employees and associates of the Administrator with the help of which the Service is provided or other entities when it is necessary to implement the above. objectives,
  3. The expected processing of your personal data corresponds to the period of User’s registration in the Portal. Personal data are processed for the duration of the contract between the User and the Service Provider, and until the mutual claims arising from the contract expire,
    Due to the above, your personal data may also be processed by entities from outside the European Economic Area. The appropriate level of protection for your data, including through appropriate safeguards, ensures that these entities participate in the EU-US Privacy Shield (PrivacyShield) established by the European Commission’s implementing decision as a set of rules guaranteeing adequate protection of your privacy.
  4. You have the right to access your personal data and the right to rectify, delete, limit processing, the right to data transfer, the right to raise objections, the right to withdraw consent to the processing of data at any time, without affecting the lawfulness of processing, which was made on the basis of consent before its withdrawal,
  5. You have the right to lodge a complaint to the supervisory body when you feel that the processing of personal data concerning you violates the provisions of the General Regulation on the Protection of Personal Data of 27 April 2016 (GDPR),
  6. Providing personal data by you is voluntary and is a condition of registration in the Portal and the implementation of the Service by the Service Provider,
  7. In the event of additional consent by the User to provide commercial information by electronic means, the Administrator may provide the User with commercial information within the meaning of the Act of 18 July 2002 on the provision of electronic services (consolidated text Journal of Laws of 2017, item 1219), using electronic means of communication, in particular by sending commercial information to the email address or mobile phone number provided by the User.
  8. The administrator provides you with the possibility to change, modify or delete your personal data by: contact e-mail to the address: or by post to the address of registered office.


  1. 1. While browsing the websites of the Website, “cookie” files are used, i.e. small text information that is stored in the User’s device in connection with the use of the Website. Their use is aimed at correct operation of websites of the Website.
  2. 2. “Cookies” used by the Administrator are safe for the User’s devices. In particular, this way it is not possible to get viruses or other unwanted software or malicious software onto users’ devices. These files allow to identify software used by Users and to adapt the Website individually to each User. “Cookies” usually contain the name of the domain from which they originate, their storage time on the device and the assigned value.
  3. The administrator uses two types of “cookie” files:
    1. Session cookies: they are stored on the device of the Website User and remain there until the end of the session of the given browser. The saved information is then permanently deleted from the device memory of the Website User. The mechanism of session cookies does not allow the collection of any personal data or any confidential information from the device of the Website User.
    2. Persistent cookies: they are stored on the User’s device of the Website and remain there until they are deleted. Ending the session of a given browser or turning off the device does not remove them from the device of the Website User. The mechanism of persistent cookies does not allow the collection of any personal data or any confidential information from the device of the Website User.
  4. 4. The administrator uses “cookies” for the following purposes:
    1. configuration of the Website;
    2. popularizing the Website using the social network, which is administered by Facebook Inc. based in the USA or Facebook Ireland based in Ireland, the Facebook Privacy Policy is available at the following link:
  5. We recommend reading the privacy protection policies of the above-mentioned companies to learn about the rules of using “cookies”.
  6. “Cookies” may be used by advertising networks, in particular the Google network, to display advertisements tailored to the manner in which the User uses the Website. For this purpose, information about the User’s navigation path or the time of staying on a given page may be saved.
  7. In terms of information about User’s preferences collected by the Google advertising network, the User may view and edit information resulting from “cookies” using the tool: https: //
  8. The User may independently and at any time change the settings for “cookie” files, specifying the conditions for their storage and access through “cookie” files to the User’s device. Changes to the settings referred to in the previous sentence, the User can make using web browser settings or by using the service configuration. These settings can be changed in particular in such a way as to block the automatic handling of “cookies” in the settings of the web browser or inform about their each posting on the User’s device. Detailed information about the possibilities and ways of handling “cookies” are available in the software (web browser) settings.
  9. The User may at any time delete “cookies” using the functions available in the web browser he uses:
    1. 1. Internet Explorer;
    2. 2. Microsoft Edge;
    3. 3. Chrome;
    4. 4. Safari;
    5. 5. Firefox;
    6. 6. Opera;
    7. 7. Android;
    8. 8. Safari (iOS);
    9. 9. Windows Phone;
    10. 10. Blackberry.
    11. 10. Restricting the use of “cookies” may affect some of the functionalities available on the Website.
  10. Use of additional analytical and marketing tools on the Website:
    We also use cookies to collect general and anonymous statistical data through professional analytical and marketing tools such as:
    1. Google Analytics (cookie administrator: Google Inc with its registered office in the USA),
    2. Google AdWords (cookie administrator: Google Ireland Limited with its registered office in Ireland),
    3. Facebook (cookie administrator: Facebook Ireland Ltd. based in Ireland),
    4. LinkedIn (cookie administrator: Microsoft Corp. based in the USA)

For analytical purposes, we use the Google Analytics tool, which via cookies collects information about your behavior on our website. The information thus obtained (including the user’s IP address) is sent to Google Inc. servers in the USA where it is stored. Using the data obtained, Google evaluates the traffic on the Website, reports on the Website’s activity and offers other services related to the use of the Website. We know that Google may provide information to third parties as long as this is in accordance with the law or if third parties process this data on behalf of Google. Google ensures that the user’s IP address will not be linked to other Google Inc. data.

Detailed information on Google Analytics terms of use and privacy policy can be obtained at: The user has the option of blocking the installation of cookies by changing the settings in the web browser. However, this may cause some of the functions of the Website to malfunction. You can delete your data related to cookies from our database by installing the browser add-on from this page: